Rapport – A Critical Factor For Growing Your Business

This can make a potential customer feel like he or she is being cross examined. Most customers love to browse and shop. At the same time, most customers hate to be sold.  That’s where building rapport comes in. When you […]

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What Message Do You Send?

As I work with clients in my coaching practice on how to sustain profitability and grow their company, I find that many of them are not clear on